At Flexy-Pay, we are committed to protecting your privacy and ensuring the confidentiality and security of your information. This Data Privacy Policy explains the types of data we collect, how we use and protect it, and your rights regarding your personal information. By using Flexy-Pay, you agree to the terms of this policy.

We collect the following types of information to provide you with secure and efficient services:

• Personal Information: When you register or engage with Flexy-Pay, we may collect personal information such as your name, email address, phone number, and identification details as required by financial regulations.
• Transaction Information: To provide seamless payment and banking services, we collect transaction details, including payment amounts, dates, payee details, and account balances.
• Device and Usage Information: We collect data about the device you use to access Flexy-Pay (IP address, device model, operating system, etc.), as well as activity data like session duration and navigation to improve user experience.
• Location Data: With your consent, we may collect and use location data for services like fraud prevention and location-based features.

Your information is used to:

• Provide and Enhance Services: Process transactions, manage accounts, and deliver customer support.
• Secure Transactions: Monitor and verify activity to detect and prevent fraud and unauthorized access.
• Personalize Experience: Tailor services, offers, and product recommendations to your preferences.
• Legal Compliance: Fulfill legal obligations, including identity verification and reporting requirements, to comply with financial regulations.

We employ advanced security measures to safeguard your data:

• Encryption: All sensitive information is encrypted using industry-standard protocols during transmission and storage.
• Secure Access Controls: We implement strict access controls, limiting data access to authorized personnel only.
• Regular Security Audits: Our systems undergo routine audits and penetration tests to ensure data security.
• Third-Party Partnerships: When we share your information with trusted service providers (such as payment processors or KYC providers), they adhere to strict data protection standards and agree to keep your data secure and confidential.

Flexy-Pay does not sell or trade your personal information. We may share data only in the following scenarios:

• Trusted Service Providers: To enable smooth service operation (e.g., for payment processing and verification), third parties must comply with data protection policies.
• Legal Obligations: If required by law or regulation, we may disclose information to comply with legal processes or safeguard rights and safety.

Flexy-Pay retains your information for as long as your account is active or as required by applicable law. Should you close your account, your data will be securely deleted unless legal or regulatory obligations necessitate its retention.

We value your control over your data and respect your rights, which include:

• Access and Correction: You can access and update your personal information at any time by logging into your Flexy-Pay account.
• Data Deletion: You have the right to request the deletion of your data if it is no longer necessary for the purposes for which it was collected.
• Data Portability: Upon request, we can provide you with a copy of your personal data in a machine-readable format.
• Opt-Out Options: Manage your preferences for marketing communications by adjusting your settings in the Flexy-Pay app.

Flexy-Pay is not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware of data collected from someone under 13, we will promptly delete it.

Flexy-Pay may update this policy periodically. If there are significant changes, we will notify you via email or within the app. You are encouraged to review the policy regularly to stay informed.

For questions, concerns, or requests regarding your personal data, please contact us at support@flexy-pay.com or through the support section of our app.

Your privacy matters to us, and Flexy-Pay is dedicated to protecting your personal information with transparency and accountability.